Goods are sold with warranty unless otherwise agreed and stated in writing. Terms and conditions are stated in official website, unless otherwise stated.
SOFA FURNITURE (STANDARD)
Lorenzo will only warrant if defect is due to manufacturer defect.
TABLES/ WOODEN FURNITURE
No warranty included.
Lorenzo is not responsible for damage to the leather:
Upon service request, please provide the following:
Disclaimer: Any aftersales service is subjected to one-time transportation and evalutation charge of S$50. This surcharge is waived if your sofa is within the first year of purchase. This service is only for Lorenzo leather sofas purchased in Singapore. Please contact our Aftersales team in your respective region. (Terms & Conditions apply.)
USE LORENZO LEATHER CLEANING KIT
With the right care, using the LORENZO Leather Care Kit ("Kit"), your new leather furniture will maintain its lustrous shine, giving you and your family years of enjoyable use. The Kit contains quality cleaning and protection products that have been developed over many years. Read more about product care here...